Please read the items below carefully as the terms for return for refund vary for specific products. 

    RETURNS POLICY

    You may return most new, unopened items within 7 days of delivery for an exchange or refund if the product is not as described once you receive your item. If you would like to request a return please quickly contact us via Facebook Messenger for instant response in most cases. 

    The following items cannot be returned once packaging is opened. If opened, they are no longer eligible for refund, exchange or store credit.

    • Any form of bra products and Underwear products
    • Nipple Covers: Dimr's, Nipstiks, Commando, Fashion Forms
    • Breast Enhancers: Commando, Flaunt, Fashion Forms
    • Le Blanc Products: Linen Water and Lingerie Wash
    • Bravado Moisture Wick Breast Pads
    • Hollywood Fashion Tape
    • Commando Underwear
    • Hanky Panky thongs
    • Spanx Shapewear
    • All hosiery
    • Ear Buds

     

      You should expect to receive your refund within one-five weeks of giving your package to the return shipper, however, in many cases you will receive a refund much quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

      If you need to return an item, simply visit our Facebook page ( www.facebook.com/slithergear ) There you may begin an Instant Message Conversation with one of our Customer Care team members and they will get your Return started as soon as possible. Our associate are available from 9am-5pm EST. After hours messages will be responded to the next business day. 

       

      To find out how to return items please go to the “Order History” section under the “My Account” tab. There you will find your recent orders and be able to click the “Return Item” button. If you have any questions regarding returns please contact our support team at:

      ( help@slithergear.com )